Order Processing :
Upon order confirmation, please allow 2 to 3 days (Excluding weekends and holidays) for your order to be processed before it ships.
All orders are processed during regular business hours, Monday - Friday 9.00 am to 6.00 pm SGT.
Delivery :
Once order has been processed, shipping will be arranged and a tracking number will be sent to you via email.
You are expected to receive your order within the next 7 working days after it has been dispatched.
For international orders, you are expected to receive your order within 7 working days. Delivery may reach up to a maximum period of 3 weeks depending on your preferred choice of destination.
Local Shipping Charges
Orders under $150 SGD: Flat rate of $8 SGD
Orders over $150 SGD: Free
"Free local shipping" is offered on orders with subtotals (after discounts are applied) that are $150 SGD or more (unless specified differently as part of a limited time promotional offer).
International Shipping Charges
[ Flat Rate Malaysia Shipping ]
Orders under $150 SGD: Flat rate of $12 SGD
Orders over $150 SGD: Free
[ Flat Rate International Shipping for deliveries to the following destinations ]
- Cambodia
- Hong Kong
- Indonesia
- Philippines
- South Korea
- Taiwan
- Thailand
Orders under $250 SGD: Flat rate of $25 SGD
Orders over $250 SGD: Flat rate of $15 SGD
[ Flat Rate International Shipping for deliveries to the following destinations ]
- Australia
- Brunei
- China
- Japan
- New Zealand
- Vietnam
Orders under $250 SGD: Flat rate of $35 SGD
Orders over $250 SGD: Flat rate of $25 SGD
*DO TAKE NOTE: All international shipping excludes duties and taxes*
The receiver pays any import taxes, duties, and handling fees incurred to import the goods. If the receiver declines to pay the import tax and duty, the goods may be abandoned.